Maximize your business's RMR with our award winning, cloud-based SaaS solution. Integrators of home entertainment, security, smarthomes and video surveillance trust Ihiji's ServiceManager to be an invaluable tool for their RMR business.
Use Ihiji ServiceManager's robust ticketing system to capture, track, and resolve your client's issues. With each ticket you can assign a team member as owner, attach documents or images, and add urgency.
Create accountability within your team with update-by-update email notifications. As a ticket moves through its lifetime your team can view the history and notes from any device.
With these customer service tools you can effectively run the service department that your clients deserve.
Ihiji ServiceManager is always building out powerful integrations with popular industry software platforms. Built for simplicity, Ihiji ServiceManager has one-click capable integration and import capabilities.
From Stripe to Quickbooks, these integrations allow our users to become more efficient and gain back precious time spent on back office work.
Our integration with D-tools allows users to import project details and customer information, with much more coming soon.
With Ihiji ServiceManager, integrators have a tool specifically built by industry professionals for industry professionals. Ihiji understands the struggle that integrators face when generating RMR and maintaining managed services – Enter Ihiji ServiceManager.
Our tool can generate customer invoices, process payment, and export to Quickbooks. All the while maintaining PCI-Compliant payment standards.
Create and manage long term client care plans. Client care plans are essential to your RMR generation. Accurately track your technicians' labor for each plan and schedule services inside Ihiji ServiceManager.
Ihiji ServiceManager's client portal can be customized to fit your brand. When you direct traffic to this branded landing page, your clients can sign up and choose a plan at their leisure. We will create all the details inside the software.
Priced for everyday businesses. Ihiji ServiceManager starts at just $99/mo.
Generate invoices and collect RMR with our simple, PCI compliant system.
Track your labor and schedule timely services for your clients.
Ihiji ServiceManager Standard has no limit on the number of team members in your company.
Centralize your client's information for easy access by your approved technicians.
Simplify your case management and record and resolve your client's issues.
Ihiji ServiceManager has integrated with Quickbooks and Stripe for payment processing.
Use our white labeled client portal to automate sign ups and client creation.
Remove the uncertainty about giving away free service when warranties expire.